Customer Relationship Management systems aim to support the management of interactions between a company and its customers, employees and sales current and future. The typical processes are focused on Customer Service, Sales and Marketing.
A well-performing CRM system is necessary to store, integrate and harvest all information created by your corporation (customer, partners, social, employees), increasing business efficiency and helping you reach all your strategic objectives.
worldIT has over the years developed multiple solutions built in/for different platforms and different CRM and sales systems. We know how to make the most of your CRM, how to accommodate your needs and how to increase the return on your investment. Keep your customer satisfied and grow your sales!
Business Intelligence (BI) is a set of tools applications and methodologies that transform raw data into meaningful and useful information for business purposes.
BI systems can accelerate and improve decision-making, optimizing internal business processes, increasing operational efficiency, driving new revenues and gaining competitive advantage over business rivals.
At worldIT we have all the expertise to help your company use all this information, create new opportunities and implement an effective business strategy. We build simple tools that will allow your managers and operators to take the best decisions by evaluating results and predicting revenue.
Engage your internal and external audiences with web portal that support your business strategy.
Taking usability parameters (navigation, reliability and content) as a critical requirement, we create your website for a new commercial service offering, or as an asset that helps you run your organization more effectively, with optimum cross channel communication. We provide an end-to-end solution from defining the requirements to implementation and quality assurance.
worldIT assure development services to create a unique, totally customized web portal. Engaging users with digital advantage, and promoting all your social business networks.