The Automotive industry is more than just building cars. Auto brands aim to be known for offering exceptional services, and tools to customers to enhance their sales and marketing efforts. To achieve this, WorldIT has been delivering innovative CRM solutions to Automotive brands in Europe for over 15 years, integrating with popular platforms such as Siebel, Salesforce, and Microsoft Dynamics.
Our solutions offer a wide range of benefits to both Automotive brands and clients, including:
Real-time data integration on inbound calls to service agents, providing immediate access to relevant information.
Improved information for repair support, ensuring that the right parts are on hand to resolve customer issues quickly.
VIN-based marketing solutions that drive sales and improve customer service by leveraging client vehicle history and data.
Insights into vehicle mileage to inform dealerships and customers of necessary services, resulting in improved vehicle maintenance and higher customer satisfaction.
Contract integrations with CRM systems, boosting sales and customer care through dealerships, by providing a seamless experience for users.
Corporate leasing services, allow clients to renew their vehicles at optimal times and minimize investment costs, leading to increased client’s loyalty and brand recognition.
These cutting-edge solutions help Automotive brands stay ahead of the competition and provide exceptional services to clients. With our deep understanding of the Automotive industry, WorldIT continues to deliver innovative solutions that meet the needs of clients and enhance the reputation of Auto brands.